Privacy Policy | DGP Global Group

At DGP Global Group ("DGP", "we", "us") we respect your privacy. This policy explains what information we collect when you visit dgpglobalgroup.com or contact us, how we use it and what choices you have.

1. Who we are

DGP Global Group is a web design, custom systems, branding and digital marketing agency based in Florida, United States. You can reach us at dgpgroup.usa@gmail.com or on WhatsApp at +1 (239) 823-1738.

2. Information we collect

Information you give us

Contact, quote and audit forms: name, email, WhatsApp or phone number, business name, website and the message you write.
Partner program and orders: your company details, contact details and the information about your client's project that you send us.
Reviews: name, email, rating and comment. Your name, rating and comment are published on our website; your email is never published.
Chat with our virtual assistant: the messages you type in the chat.
WhatsApp and email: whatever you send us when you write to us directly.

Information collected automatically

Visit analytics: we use Databuddy, a cookieless analytics tool, to see how many people visit each page, what type of device they use and where they come from (for example, Google or Instagram). We don't use it to identify you personally.
Referral code: if you arrive through a partner link with a code (?ref=), we store that code in your browser for up to 90 days so we know which partner referred you.
Preferences: your browser may store basic preferences, such as language or the quote tool's currency.

3. How we use your information

To reply to your messages, prepare quotes and perform the audits you request.
To provide the services you hire us for and communicate with you during the project.
To run the partner program and its commissions.
To publish the reviews you leave.
To improve our website and understand which content is useful.
To protect the site against spam and abuse.

We will only send you messages related to your inquiry or your project. We do not sell or rent your personal information to anyone.

4. Who we share your information with

We use trusted providers that process data on our behalf, only to run the website and our services:

Formspree: receives contact forms and forwards them to us by email.
Google: Gmail, Google Firebase (where we store reviews and contact messages) and Google Fonts (the website's typefaces).
Telegram: internal notifications so our team sees your request quickly.
Groq: processes the virtual assistant's chat messages to generate replies.
Databuddy: cookieless visit analytics.
GitHub and Cloudflare: website hosting and delivery.

We may also share information when required by law or to protect our rights. If you come to us through a partner, that partner may learn that you placed an order so they can receive their commission.

5. Cookies and local storage

We don't use advertising or tracking cookies. We use your browser's local storage only for the referral code and your preferences. You can clear it at any time from your browser settings. If we add advertising tools in the future (such as Google Ads or Meta Pixel), we will update this policy.

6. How long we keep your information

We keep your information for as long as needed to reply to you, provide the service, meet legal or tax obligations and resolve possible claims. If we don't end up working together, you can ask us to delete it at any time.

7. Your rights

You can ask us at any time to:

Tell you what information we hold about you.
Correct inaccurate information.
Delete your information or remove your review from the website.
Stop sending you messages.

Email us at dgpgroup.usa@gmail.com and we will reply within 30 days. If you live in a state or country with specific privacy laws (such as California or the European Union), we will handle your request in line with those laws.

8. Security

Our website uses an encrypted connection (HTTPS) and we limit access to your information to the team members who need it. No system is 100% secure, but we take reasonable measures to protect your information.

9. Children

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

10. Links to other websites

Our website links to our clients' websites and to social networks. Each has its own privacy policy and we are not responsible for how they handle your information.

11. Changes to this policy

We may update this policy. The date of the latest update appears at the top of this page.

12. Contact

If you have questions about this policy or your information, email us at dgpgroup.usa@gmail.com or message us on WhatsApp at +1 (239) 823-1738.